Jotform Reviews

How to Open an Account in Jotform

1. Visit the Jotform Website: Navigate to jotform.com.

2. Click on "Sign Up": Look for the "Sign Up" button on the homepage and click it.

3. Choose a Sign-Up Method:

   • Sign up using an email address by entering the required information (name, email, password).
   • Alternatively, users can sign up using their Google or Facebook accounts for quicker access.

4. Agree to Terms: Ensure to agree to the terms of service if prompted.

5. Complete the Registration: Click on the "Create Account" button to finalize the registration process.

6. Verify Email (if required): Check the email inbox for a verification email from Jotform and follow the instructions to verify the account.

7. Access Your Dashboard: Once logged in, users will be directed to their dashboard where forms can be created and managed.

This straightforward process allows users to quickly start using Jotform's features for form creation and data collection.

Jotform Return Policy Overview

Jotform offers a 30-day money-back guarantee. If a user decides to cancel their account within 30 days of payment, a full refund will be issued.

Refund Request Process

To initiate a refund, users must fill out a refund request form. Confirmation will be sent via email once the request is approved by the relevant team.

Key Points

• 30-Day Money-Back Guarantee: Full refund available if canceled within 30 days.
• Refund Request Form: Necessary for processing refunds.
• Email Confirmation: Users will receive confirmation upon approval of their request.

For any additional inquiries or specific situations, it is advisable to contact Jotform support directly.

Top 10 Jotform Alternatives:

1. Surveysparrow: Known for creating engaging, mobile-first surveys with a chat-like experience.
2. SurveyMonkey: A leading survey and feedback management solution trusted by millions.
3. Typeform: Offers a user-friendly interface for creating interactive forms and surveys.
4. Formstack Forms: Provides smart online forms to get more responses.
5. FormAssembly: Allows quick and easy creation of web forms.
6. ClickUp: A productivity platform that includes form-building capabilities.
7. Zoho Forms: Part of the Zoho suite, offering robust form-building features.
8. Paperform: Known for its flexibility and ease of use in creating forms.
9. Google Forms: A free and simple tool for creating forms and surveys.
10. Wufoo: Offers customizable forms with a drag-and-drop interface.

Yes, you can create shared workspaces for teams in your organization, where members can create forms, tables, reports, and apps to work collaboratively online. You can also set different roles and permissions to stay in control of your data.

Yes, with Jotform's shared workspaces, you can give every team an all-in-one workspace so members can access and edit assets, all in one place. Assets added to shared workspaces are available to the entire team, allowing everyone to work on the latest up-to-date data.

You can easily work on submission data with your team members and clients via Jotform Boards. You can organize and manage data in easy-to-read spreadsheets, calendars, or cards that are perfect for any situation.

Yes, with Jotform Teams, you can structure your team's roles consistent with your preferred workflow hierarchy. You can assign predefined roles to ensure that all users have access to important resources and data while maintaining compliance and ensuring security.

Jotform offers a variety of pricing plans to suit different needs. The Starter plan is free, allowing up to 5 forms, 100 monthly submissions, and 100 MB of available space. For more features, the Bronze plan costs $34/month (billed annually) with 25 forms, 1,000 monthly submissions, and 1 GB of space. The Silver plan, considered the best value, is priced at $39/month (billed annually), offering 50 forms, 2,500 monthly submissions, and 10 GB of space. The Gold plan is $99/month (billed annually), providing 100 forms, 10,000 monthly submissions, and 100 GB of space. For large-scale needs, Enterprise solutions are available with custom pricing, offering unlimited usage, dedicated support, and additional features like HIPAA compliance for eligible users. Discounts are available for nonprofit and educational institutions, and there is a 30-day money-back guarantee for new subscriptions.

Jotform is renowned for its online form builder, which allows users to create professional forms with no coding skills. Among its popular products and services are the drag-and-drop Form Builder, Electronic Signature for legally binding signatures, Conditional Logic for smart forms, Embed Forms for seamless website integration, and Offline Forms via the Jotform Mobile Forms app. The platform also offers Multiple Users access with Jotform Enterprise, Email Validation, Conversational Forms, Answer Piping, Form Translation, and Custom CSS for personalized styling. Notably, Jotform provides PCI Compliance for secure payments and has integrations with over 1000 apps and services, including PayPal, Salesforce, and Dropbox. Additional features include Jotform Approvals for automating approval processes, Jotform Apps for no-code app building, Jotform Sign for e-signature solutions, and Jotform Teams for collaborative workspaces.

Jotform supports a wide range of payment methods through integrations with over 30 trusted payment gateways. These include popular services like Square, PayPal, Stripe, and Authorize.Net, among others. Users can collect debit and credit card payments without incurring extra transaction fees from Jotform. Additionally, the platform offers features like stock management, invoice generation, and product categorization. For businesses, there are options for setting a minimum order amount, and for charities, the ability to accept one-time or recurring donations. Jotform also provides a payment authorization feature to secure payment information and charge customers at a later time, which is available with certain payment gateways. Furthermore, Jotform has introduced SensePass, which increases checkout conversion rates by offering over 100 payment options, including mobile wallets, cryptocurrency, and stored credit cards.

Jotform has a 30-day return policy, which means customers have 30 days after receiving an item to request a return. To be eligible, items must be in the same condition as received, unworn or unused, with tags, and in the original packaging. Receipt or proof of purchase is required. If the return is accepted, instructions on how and where to send the package will be provided. Regarding shipping, Jotform allows users to add shipping costs to payment forms, offering options like per product item or per transaction (flat rate). Users can specify a cost for shipping each item or set a weight value for each item, which is particularly useful for selling physical items that require shipping.

Jotform provides several pricing options to accommodate different user needs. The Starter plan is free and includes 5 forms, 100 monthly submissions, and 100 MB of space. The Bronze plan costs $34 per month when billed annually and offers 25 forms, 1,000 monthly submissions, and 1 GB of space. The Silver plan, at $39 per month billed annually, provides 50 forms, 2,500 monthly submissions, and 10 GB of space. For more extensive needs, the Gold plan is available at $99 per month billed annually, with 100 forms, 10,000 monthly submissions, and 100 GB of space. There is also an Enterprise solution with custom pricing, which includes unlimited usage, dedicated support, and additional features such as HIPAA compliance for eligible users. Special discounts are offered to nonprofit and educational institutions, and a 30-day money-back guarantee is available for new subscriptions.

Jotform's Enterprise plan is designed for larger organizations seeking advanced features and customization. It includes a no-code form builder, productivity tools, and role-based access to replace legacy systems and automate processes. The plan offers mobile data collection, custom URLs, dedicated support, secure cloud storage, and more. There is also a focus on white labeling, allowing for the creation of custom-branded forms and apps. Single sign-on integration is available for user management, and customers receive a dedicated Customer Success contact for support. The Enterprise plan also provides custom web domain connection, Admin Console branding, and the ability to code custom CSS within forms for a personalized look and feel. Additionally, the plan supports multiuser collaboration with admin and user level distinctions, enhancing team productivity and scalability.

The pricing for Jotform's Electronic Signature service starts at $34.00 per month. There are different plans available: Bronze at $34.00 per month, Silver at $39.00 per month, and Gold at $99.00 per month. Additionally, there is a Free Plan with limited features, and an Enterprise Plan is also offered for which the pricing is custom. The services include creating, sharing, and e-signing documents with options for automation and integration with cloud storage. Users can send documents for signature, automate document sharing, and manage document data.